THE ROLE OF ORGANIZATIONAL SUPPORT IN THE INFLUENCE OF TALENT MANAGEMENT IN INTERNATIONAL HOTEL ADMINISTRATIONS ON ORGANIZATIONAL CONFIDENCE: A FIELD RESEARCH

Abstract

With the increase in the competition among the enterprises, human resource has become a notion which comes to the forefront in terms of sustaining the corporate activities. In recent years, talent management has begun to take place among the determining factors for success of the human resources departments of several enterprises. In this sense, the competition among the managers who would like to add talented employees into their enterprises is increasing every passing day. The improvements have increased the importance of the talent management by enterprises and the researches that they will make in this field. Therefore, enterprises require talent management applications in order to win the employees who have high potentials, to keep them in the enterprise, to train them and to enable them to display performance for adding value to the enterprise; the fact that the managers and employees are in a behavioral consistency towards each other as a result of the interactions within the frame of business relations brings the influence of organizational support before us. This fact states that socio-emotional needs by managers and employees should be met, the increasing efforts should be rewarded and an approach that embrace happiness should be developed and it also reveals the role of the organizational support in this sense. The objective of the study is to contribute to the mentioned argument process, to define the influence of the talent management in the international hotel administrations on the organizational confidence and therefore to examine its role within the frame of organizational support. With this purpose, a questionnaire form which is prepared for the employees of an international five-star hotel in Ýstanbul is applied and it is tried to examine the role of organizational support in the influence of talent management on organizational confidence. Basing on the findings obtained as a result of the research; it is concluded that a private atmosphere should be created for the talent management applications by the international hotel administrations providing that the talented employees take responsibility, that the obtained successes should be rewarded within the frame of organizational support; and suggestions are presented about what should be done for the employees to have more confidence in their future within the frame of organizational support. The research is thought to be important since it emphasizes the role of the organizational support applications within the hotel administrations considering the influence of talent management on organizational confidence. The research is expected to make contributions to the applications related to the talent management, organizational confidence and organizational support and to the researches in the mentioned fields.