THE EFFECT OF COGNITIVE FLEXIBILITY ON WORK PERFORMANCE IN HEALTHCARE WORKERS

Abstract

The healthcare sector is an environment that is constantly changing and may sometimes encounter unexpected situations, especially in areas such as emergency services and intensive care units. Cognitive flexibility enables healthcare professionals to adapt to these rapidly changing conditions, quickly analyze complex problems and produce effective solutions. Cognitive flexibility helps employees be more resilient in the face of difficulties and cope with stress more effectively, which positively affects job performance by increasing job satisfaction and productivity. The aim of this study is to determine the effect of cognitive flexibility on job performance for healthcare personnel working in different positions in private and public hospitals serving in Istanbul. Analyzes were carried out for a total of 490 healthcare workers. As a result of the correlation analysis, a positive and significant correlation was obtained between the cognitive flexibility dimension and job performance at a rate of 47.9% (r = 0.479, p < 0.01). As a result of the regression analysis, the perception of cognitive flexibility was 1 unit when the perception of job performance increases, 0.622 unit will increase. As a result, cognitive flexibility is a concept that has positive effects on work performance.