THE EFFECT OF ORGANIZATIONAL TRUST PERCEPTIONS ON ORGANIZATIONAL COMMITMENT IN HEALTH WORKERS

Abstract

Nowadays, healthcare institutions are complex organizations in which individuals from many different professions and statuses work. The fact that the service provided in these institutions is directly related to human life makes the management of these complex organizations and the trust and commitment of their employees to the organization even more important. The concept of trust is known as a concept that is of great importance in the corporate field as well as in daily life. The key to successful and productive work in institutions depends on a high level of trust, love, respect and tolerance among employees. The atmosphere of trust increases the employees 'job motivation and job performance, subordinates' trust in their managers and organizations and the efficiency and performance of managers. Organizational Commitment is defined with concepts such as loyalty to the organization, self-sacrifice, commitment and participation. The high level of organizational commitment in institutions brings along efficiency, productivity and continuity. The aim of this study is to investigate the effects of organizational trust perceptions on organizational commitment of healthcare personnel working in Darülaceze Presidency, which has been providing health and care services in its campus located in Okmeydanı for 125 years. The sample of the study consists of 147 healthcare workers from doctors, nurses, technical staff, social workers and caregivers working in the Darülaceze Presidency. In line with the findings, organizational trust perception 1 unit when the perception of organizational commitment increases 0.358 unit will increase. It has been determined that the sub-dimensions of organizational trust, trust in the manager, the institution and colleagues has a positive and significant relationship on organizational commitment and its subdimensions.